If you are not satisfied with the original condition and/or performance of your purchased item, you may return the item within 30 days from ship date for a refund or replacement. To qualify for refund or replacement, YOU MUST send a email stating your information, order number, item description and reason for return send to: [email protected] Items must be returned in original resalable condition (our discretion) in their original packaging with all tags and stickers attached. Any return are subject to buyer paying all return shipping charges and any other fee incurred while getting product back to our warehouse. Products WILL be subject to 20% restocking fee and Closeout Items or items Discontinued are sold AS IS and will not be returnable.
NO REFUNDS FOR MISSING ITEMS ALL MISSING ITEMS WILL BE REPLACED BY MANUFACTURES
Contact us at [email protected] with Returns as the subject to receive a return authorization (RA) number and instructions. Please Note: Shipping and handling is non-refundable. We will not accept any returns without a RA number. Must include original invoice or packing slip. Returns will be charged a 20% restock fee. Returns must be pre-paid by the customer. Allow up to 3 weeks to process returns. Items must be shipped by UPS, FedEx or USPS priority mail for tracking. We assume no liability for loss or damage of return packages. If package was damaged during transit please contact UPS, FedEx, or USPS to refuse shipment.
We do not have an outlet for open packaging as we only deal in new merchandise. All products must be returned in resalable condition (unused and/or unopened). There will be no credit issued on items that have been opened or used.
- We will no longer take items returns $30.00 or less.
ALL WARRANTY AND DEFECTIVE ITEMS MUST BE HANDLED BY THE MANUFACTURE
DO NOT RETURN TO RETAILER FOR THESE ITEM SALES ARE FINAL.
Rod returns are handled by the manufacture. Please contact the manufacture with any problems or warranty questions. ALL ROD SALES ARE FINAL.
ALL ELECTRONICS will be handled by the manufacture. Please contact the manufacture with any problems or warranty questions. ALL ELECTRONICS SALES ARE FINAL.
Firearms and Firearm Accessories: all firearm and firearm accessories sales are final, and customers must return any damaged or defective firearm or firearm accessories to the manufacturer for warranty repair or claims.
Ammunition: all ammunition sales are final, and customers must return any damaged or defective ammunition to the manufacturer for warranty repair or claims.
Shooting Accessories: All sales of explosive binary targets, smokeless powder, and smokeless propellant are final, and customers must return any damaged or defective merchandise to the manufacturer for warranty repair or claims.
Bows and Cross-Bows: All bow and cross-bow sales are final, and customers must return any damaged or defective bow or cross-bow to the manufacturer for warranty repair or claims.
BATTERIES: ARE NON-RETURNABLE
Gift Cards: Gift cards are redeemable for merchandise at Brothers4outdoorsuperstore.com Customers cannot redeem Brothers4outdoorsuperstore gift cards for cash or credit unless required by state law, and Brothers4outdoorsuperstore cannot replace lost, stolen, or altered cards. Check the law of your state for more information.